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10 Articles from the past 90 days
   
 

11/12/2009

BBB Reliability Reports Available For Your Mobile Device

The Better Business Bureau serving Southeast Louisiana is proud to announce the availability of BBB resources from your smart phone or mobile-enabled device. Now whenever you're on the go, you can check BBB Reliability Reports from your iPhone, Blackberry, or other Internet enabled device.

11/12/2009

Tips On -- Handling A Customer Complaint

A customer with a problem may become angry or irrational. Don’t take it personally. Take control of the situation and be professional in all dealings with the public. Follow these six steps to keep customers happy and most importantly, to keep them as a customer.

10/21/2009

BBB Advises Consumers To Check Before Buying Pink Ribbon Products

Many businesses are marketing products to support finding a cure for breast cancer during National Breast Cancer Awareness Month. The BBB advises consumers to check donation claims before buying.

10/14/2009

Boo! Scareware Attacks on the Rise

Computer experts are reporting that scareware — yet another sneaky technique used by hackers to steal personal information and spread viruses online — is on the rise. BBB is offering advice to consumers on how to protect their computer and personal information from the threat of scareware

10/13/2009

Reducing Junk Mail; Reducing Identity Theft

Junk mail is a nuisance for many consumers who receive daily postcards, flyers, specially-marked envelopes and pre-approved credit card offers. Junk mail also presents an opportunity for ID thieves to steal important personal information. However, Better Business Bureau explains, there are several steps consumers can take to reduce the amount of unwanted mail and the possibility of identity theft.

10/13/2009

Is Your Business Senior Friendly?

The elderly population represents the fastest growing segment of the marketplace. Today these consumers have a more active lifestyle, live longer, work longer and spend more money. What is your business doing to attract and keep these consumers?

09/29/2009

Do Your Research Or You Could Be Buying A Stolen Car

VIN (Vehicle Identification Number) cloning, which targets used car buyers, is on the rise. The Better Business Bureau advises car buyers to do their research or they could unknowingly purchase a stolen car. VIN cloning is basically a form of vehicle identity theft. It is used by car thieves to sell stolen cars.

09/24/2009

Phony E-mails Are Examples of Phishing Scams

Companies & individuals are receiving phony emails known as "phishing" emails that are a common example of identity theft.

09/16/2009

BBB And The Cash For Clunkers Program

Realizing the high level of frustration with car dealerships regarding the slow payments from the Federal government’s “Cash for Clunkers” program, a nationwide effort has been initiated by local Better Business Bureaus to support automobile dealers.

09/04/2009

Better Business Bureau Warns, Renter Beware!

Phony ads for rental properties across the country are cropping up, and are specifically aimed at stealing money from unsuspecting renters.