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11/12/2009
The Better Business Bureau serving Southeast Louisiana is proud to announce the availability of BBB resources from your smart phone or mobile-enabled device. Now whenever you're on the go, you can check BBB Reliability Reports from your iPhone, Blackberry, or other Internet enabled device.
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11/12/2009
A customer with a problem may become angry or irrational. Don’t take it personally. Take control of the situation and be professional in all dealings with the public. Follow these six steps to keep customers happy and most importantly, to keep them as a customer.
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10/21/2009
Many businesses are marketing products to support finding a cure for breast cancer during National Breast Cancer Awareness Month. The BBB advises consumers to check donation claims before buying.
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10/14/2009
Computer experts are reporting that scareware — yet another sneaky technique used by hackers to steal personal information and spread viruses online — is on the rise. BBB is offering advice to consumers on how to protect their computer and personal information from the threat of scareware
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10/13/2009
Junk mail is a nuisance for many consumers who receive daily postcards, flyers, specially-marked envelopes and pre-approved credit card offers. Junk mail also presents an opportunity for ID thieves to steal important personal information. However, Better Business Bureau explains, there are several steps consumers can take to reduce the amount of unwanted mail and the possibility of identity theft.
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10/13/2009
The elderly population represents the fastest growing segment of the marketplace. Today these consumers have a more active lifestyle, live longer, work longer and spend more money. What is your business doing to attract and keep these consumers?
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09/29/2009
VIN (Vehicle Identification Number) cloning, which targets used car buyers, is on the rise. The Better Business Bureau advises car buyers to do their research or they could unknowingly purchase a stolen car. VIN cloning is basically a form of vehicle identity theft. It is used by car thieves to sell stolen cars.
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09/24/2009
Companies & individuals are receiving phony emails known as "phishing" emails that are a common example of identity theft.
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09/16/2009
Realizing the high level of frustration with car dealerships regarding the slow payments from the Federal government’s “Cash for Clunkers” program, a nationwide effort has been initiated by local Better Business Bureaus to support automobile dealers.
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09/04/2009
Phony ads for rental properties across the country are cropping up, and are specifically aimed at stealing money from unsuspecting renters.
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08/07/2009
In late June President Obama signed into law the Car Allowance Rebate System (CARS) or Cash for Clunkers program. CARS provides a rebate for consumers who trade in qualifying gas guzzlers for more energy efficient cars. Unfortunately, even before the program began, scammers were attempting to ply their trade and Better Business Bureau offers the following guidance for car shoppers on how to participate in the program and avoid getting scammed.
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06/25/2009
BBB warns consumers to be aware of risks when dealing with companies that offer "management opportunities." Make sure to understand all the terms of the offer before accepting.
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06/03/2009
Both General Motors and Chrysler have announced that they are effectively closing nearly a total of 2,000 dealerships across the country. In the wake of the announcement, millions of vehicle owners are concerned about what this means to them and BBB is providing answers to questions about dealer closings.
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06/02/2009
Bankruptcy court decides GM may honor its warranties, including BBB AUTO LINE.
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05/28/2009
Consumers have reported to the BBB that they are receiving phone calls from companies selling extended auto warranty coverage.
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